G2 Vendor Directory

Octadesk

#2 in Social Commerce Platforms

Sao Paulo, SP

1

Products on G2

66

Total reviews

4.6

Avg. star rating

  • Octadesk ranks #2 in Social Commerce Platforms.
  • Octadesk's 1 product span 4 categories on G2.
  • Small Business is the largest segment among reviewers, at 62.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Octadesk's products.

Page views and citations · Octadesk

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Zendesk

4 switched
2

Meta Platforms, Inc

2 switched
3

Tidio

1 switched
4

Siemens Digital Industries Software

1 switched
5

CRM Bot

1 switched

Losing to

Based on reviewers of other products who said they switched from Octadesk.

1

Zendesk

8 switched
2

Freshworks

1 switched
3

Zoho

1 switched
4

Kommo

1 switched

Key stats

—

#2

4

Small Business

2008

122

Sao Paulo, SP

Adoption by company size

SegmentShare of reviews
Small Business62.1%
Mid-Market34.8%
Enterprise3.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q2124.7
2025 Q384.6
2025 Q4144.7
2026 Q1114.7