Kommo

#114 in CRM

San Francisco, CA

Products on G2

113

Total reviews

4.2

Avg. star rating

Kommo ranks #114 in CRM.
Reviews across Kommo's portfolio grew 153.8% quarter-over-quarter.
Kommo's 1 product span 1 category on G2.
Small Business is the largest segment among reviewers, at 77.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Kommo's products.

Page views and citations · Kommo

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Zoho

RD Station

Pipedrive

Salesforce

ActiveCampaign

Losing to

Based on reviewers of other products who said they switched from Kommo.

NetHunt CRM

NMI

respond.io

HubSpot

ActiveCampaign

Key stats

+153.8%

#114

Small Business

2009

478

San Francisco, CA

Adoption by company size

Segment	Share of reviews
Small Business	77.9%
Mid-Market	11.5%
Enterprise	10.6%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q3	5	4.5
2026 Q1	14	4.6
2026 Q2	13	4.6
2026 Q3	33	4.1

About Kommo

Kommo positions itself differently from traditional CRMs by focusing on messaging as the core of the customer journey. While competitors rely heavily on email-driven workflows, Kommo unifies WhatsApp, Instagram, Telegram, email, and calls into a single inbox, enabling teams to manage conversations in real time. Customers often select Kommo over alternatives because it offers native messaging integrations and no-code automations that streamline lead qualification and follow-up. The CRM is quick to set up, easy to customize, and designed for teams that depend on fast, conversational communication. Compared to competitors, Kommo simplifies lead capture through web forms and messaging channels that automatically generate new leads. This reduces manual data entry, improves lead response time, and supports a more efficient and scalable sales process.

Products

Kommo

by Kommo · 113 reviews

4.2

Showing 1 of 1

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