N-able Take Control
Reviews
Star rating
Rank in Remote Support
Pros and cons
Pros
- Ease of Use
- Remote Control
- Easy Setup
- Remote Access
- Remote Support
- Reliability
Cons
- Mobile App Issues
- Implementation Difficulty
- Complexity
- Software Issues
- Limited Compatibility
- Steep Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 70.7% |
| Mid-Market | 23.3% |
| Enterprise | 6.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.8 |
| 2025 Q1 | 2 | 4.8 |
| 2025 Q3 | 2 | 2.5 |
| 2025 Q4 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Good onboarding. Terrible continued support.
“Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more).”
Take Control - Great Remote Tool
“I like several things about Take Control. I like the ability to reboot without the screen sharing fully rendering. I like the admin command prompt that I can access (this might be "best"). I like the ability to easily transfer files.”
Efficient and reliable remote support tool for seamless troubleshooting
“What I like best about N-able Take Control is its fast and reliable remote access, which allows us to troubleshoot and resolve issues quickly. The user-friendly interface and seamless connection make it easy to support clients without interruptions.”