Splashtop Remote Support
286
Reviews
4.7
Star rating
#10
Rank in Service Desk
Pros and cons
Pros
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Cons
- Remote Access Issues
- Missing Features
- Access Issues
- Connectivity Issues
- Login Issues
- Limited Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+50.0%
87
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 56.8% |
| Mid-Market | 38.9% |
| Enterprise | 4.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 5 | 4.7 |
| 2025 Q2 | 24 | 4.8 |
| 2025 Q3 | 5 | 5.0 |
| 2025 Q4 | 12 | 4.7 |
| 2026 Q1 | 19 | 4.5 |
| 2026 Q2 | 10 | 4.5 |
| 2026 Q3 | 15 | 4.8 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.5
Quality of Support9.5
Meets Requirements9.6
What reviewers say
Splashtop Makes Remote Unattended Access and Deployment Effortless
5.0
“Everything from user management to computer deployment has made our experience with Splashtop amazing. We mainly use it for remote, unattended access to both Mac and Windows computers. We also really like how easy it is to deploy different configurations to computer groups—for ex”
Input Locks and Multi-Screen Support Keep Our Support Running Smoothly
5.0
“My favorite features are the input locks so that support remains interrupted, as well as the multi-screen support.”
Easy Login and Helpful Support Make Joining Sessions Simple
5.0
“the east of login and support, share screen and joining sessions instructions.”