Syncro
Reviews
Star rating
Rank in Professional Services Automation
Pros and cons
Pros
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support
Cons
- Missing Features
- Improvement Needed
- Feature Limitations
- Feature Issues
- Needs Improvement
- Reporting Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 89.0% |
| Mid-Market | 10.0% |
| Enterprise | 1.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 56 | 4.3 |
| 2025 Q1 | 55 | 4.6 |
| 2025 Q2 | 34 | 4.3 |
| 2025 Q3 | 6 | 4.7 |
| 2025 Q4 | 73 | 4.6 |
| 2026 Q1 | 66 | 4.6 |
| 2026 Q2 | 40 | 4.5 |
| 2026 Q3 | 53 | 4.3 |
Satisfaction ratings
What reviewers say
Easy-to-Use IT Partner That Automates PC Support
“I use Syncro to manage our entire business fleet of PCs, so I don’t have to go from PC to PC diagnosing the same issues over and over. I can support WFH employees remotely with ease. I like how easy it is to use and that when I run a script, it actually executes. Syncro is my IT ”
Efficient Client Management with Impressive AI Integration
“I like Syncro's integration options, especially the AI integration with Claude through MCP, which helps automate workflows like ticket creation and resolution. This automation saves my team time, allowing us to focus on more important issues. Additionally, I appreciate that it's ”
Syncro: Effortless Customization and Asset Management
“I like Syncro's ease of use and flexibility; it's quite straightforward and simple to set up. The ticketing system is really great and the ability to customize is a big plus for me. I also appreciate the asset management feature. Handling Windows updates and software updates with”