Datto RMM
Reviews
Star rating
Rank in Remote Monitoring & Management (RMM)
Pros and cons
Pros
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support
Cons
- Remote Access Issues
- Slow Performance
- Missing Features
- Feature Issues
- Needs Improvement
- Improvement Needed
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 64.1% |
| Mid-Market | 32.3% |
| Enterprise | 3.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.4 |
| 2025 Q1 | 103 | 4.7 |
| 2025 Q2 | 19 | 4.3 |
| 2025 Q3 | 25 | 4.6 |
| 2025 Q4 | 21 | 4.7 |
| 2026 Q1 | 9 | 3.7 |
| 2026 Q2 | 54 | 4.4 |
| 2026 Q3 | 20 | 4.7 |
Satisfaction ratings
What reviewers say
DATTO RMM: Remote Connection Reliability and Performance Need Improvement
“DATTO RMM is easy to install and integrates well with other services like Autotask and DATTO BCDR. It displays a lot of information when the device is selected as well as within dashboards. The controls when remoted into a machine are standard and offer more information about dev”
Powerful Centralized RMM for Managing Complex Environments
“I love how it streamlines the management of multiple environments; it really works like a central control center for effective oversight. I also appreciate how many tasks we can handle with it and its ability to manage complex environments—it’s a reliable RMM tool. Overall, it’s ”
Easy to Use, Affordable, and Backed by a Strong Community
“Ease of use is valuable. Lots of Community support for unique issues. Cost is relatively cheap. Lots of built in components.”