Lime CRM
92
Reviews
4.3
Star rating
#208
Rank in CRM
Pros and cons
Pros
- Customization
- Customizability
- Flexibility
- Customer Support
- Features
- Helpful
Cons
- Limited Features
- Steep Learning Curve
- Learning Curve
- Slow Performance
- Inaccurate Data
- Call Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
53
Small Business
7
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 51.1% |
| Mid-Market | 45.7% |
| Enterprise | 3.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 4 | 4.1 |
| 2026 Q2 | 1 | 2.0 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.1
Quality of Support8.9
Meets Requirements8.2
What reviewers say
Good quality product
3.5
“That it helps me organize my quotes, conversations and other documents. It's easy to gather everything in the same place and I minimize the risk of forgetting what I've promised my costumers. As an administrator and a frequet user I feel like LISA is a good tool to costumize t”
Good functions to perform Claims management
4.0
“All the connections and functions. In theory it has good opportunities. The customer service is very good.”
Lime: progress is a slow process
3.5
“It's great that we're able to prospect, pipeline and get solid intel out of the system once it's in place. This will really benefit our sales and support departments, as well as the executives' in need of”