G2 Vendor Directory

Microsoft Dynamics 365 Business Central

by Microsoft

917

Reviews

4.0

Star rating

#1

Rank in Discrete ERP

Pros and cons

Pros

  • Ease of Use
  • Integrations
  • Financial Management
  • Seamless Integration
  • Integration Ease
  • Integration Features

Cons

  • Learning Curve
  • Learning Difficulty
  • Missing Features
  • Expensive
  • Difficult Customization
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Microsoft Dynamics 365 Business Central.

Page views and citations · Microsoft Dynamics 365 Business Central

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Microsoft Dynamics 365 Business Central.

Key stats

+50.0%

31

Mid-Market

4

Adoption by company size

SegmentShare of reviews
Small Business24.1%
Mid-Market54.8%
Enterprise21.1%

Quarterly history

QuarterReviewsStar rating
2024 Q4684.4
2025 Q1614.3
2025 Q274.6
2025 Q3294.7
2025 Q4144.4
2026 Q194.3
2026 Q263.8
2026 Q394.7

Satisfaction ratings

Ease of Use8.1
Ease of Setup8.0
Quality of Support8.2
Meets Requirements8.5

What reviewers say

Modern ERP Seamlessly Connected to the Microsoft Environment with Copilot

4.5

“Modern ERP system directly connected in the MS Environment with co-Pilot Connection”

CFO

Easy, Centralized Access That Streamlines Daily Organization

4.0

“Easy, centralized account access where the integration of departmental information helps with daily organization and task distribution.”

Specialist Traveland Loigistics

MS Business Central converges automatization with my daily tasks

5.0

“MS 365 Bussiness Central allows me to act with freedom as it takes control of some tasks and processes that were part of our daily job responsibilities , as of now I can work on other things related to my job and my organization is also enhancing processes and tasks in automatic ”

Information Technology Support Engineer