Hiver in Gmail
Reviews
Star rating
Rank in Google Workspace Communication Tools
Pros and cons
Pros
- Ease of Use
- Team Collaboration
- Email Management
- Communication
- Customer Support
- Collaboration
Cons
- Email Issues
- Missing Features
- Limited Features
- Slow Loading
- Bug Issues
- Technical Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 66.7% |
| Mid-Market | 27.4% |
| Enterprise | 5.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.2 |
| 2025 Q1 | 81 | 4.4 |
| 2025 Q2 | 55 | 4.4 |
| 2025 Q3 | 41 | 4.7 |
| 2025 Q4 | 4 | 3.9 |
| 2026 Q1 | 7 | 4.8 |
| 2026 Q2 | 4 | 4.8 |
| 2026 Q3 | 7 | 4.0 |
Satisfaction ratings
What reviewers say
Easy way to manage a shared inbox as a team
“Being able to assign emails and clearly see who is handling each conversation without leaving Gmail. It’s simple, but it makes a big difference when multiple people are working from the same inbox.”
Efficient Email Management with Hiver in Gmail
“I find Hiver in Gmail really helps with mail management throughout the day, making it easy to handle responsibilities by assigning emails to the right person. I appreciate the ease of use, allowing me to focus on emails that are specifically mine while delegating others. The tags”
Seamless Gmail Integration with Time-Saving AI and Responsive Support
“Firstly, it integrates directly with my Gmail UI, so I don’t need to switch between platforms. Secondly, the admin panel is very intuitive, and it’s easy to set up and use. Thirdly, I really like the AI-assisted features—in particular, the AI-assisted responses (once the AI has t”