Drag
Reviews
Star rating
Rank in Google Workspace Communication Tools
Pros and cons
Pros
- Collaboration
- Team Collaboration
- Organization
- Ease of Use
- Email Management
- Efficiency
Cons
- Limited Customization
- Learning Curve
- Difficult Setup
- Steep Learning Curve
- Technical Issues
- Lack of Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 86.0% |
| Mid-Market | 11.3% |
| Enterprise | 2.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q1 | 4 | 4.8 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 2 | 4.8 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration
“Drag makes it easy to connect and collaborate with colleagues, keeping our workflow organized and helping us provide efficient customer responses. It also makes it simple to find and do exactly what I need, without all the extra fluff.”
User-Friendly Platform That Streamlines Team Communication
“The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has helped save a significant amount of time.”
Best shared inbox
“Easy to use and navigate. Makes everything accessible to all members of the team in real time and keeps things organised. The tag function is great for highlighting important emails. Customer support is very responsive with any queries.”