Microsoft Outlook
3,559
Reviews
4.5
Star rating
#1
Rank in Email Client
Pros and cons
Pros
- Ease of Use
- Calendar Integration
- Integrations
- Scheduling
- Features
- Intuitive
Cons
- Slow Loading
- Slow Performance
- Missing Features
- Sync Issues
- Email Management
- User Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-67.2%
70
Enterprise
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 25.2% |
| Mid-Market | 36.5% |
| Enterprise | 38.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 82 | 4.7 |
| 2025 Q1 | 48 | 4.8 |
| 2025 Q2 | 61 | 4.6 |
| 2025 Q3 | 133 | 4.6 |
| 2025 Q4 | 97 | 4.6 |
| 2026 Q1 | 106 | 4.7 |
| 2026 Q2 | 131 | 4.4 |
| 2026 Q3 | 43 | 4.6 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.2
Quality of Support8.8
Meets Requirements9.3
What reviewers say
Easy to Use and Great Overall Feel
5.0
“I like how easy the platform is to use, and I also appreciate how it feels overall.”
Easy to Navigate, Appointment-Friendly Experience
5.0
“I like that it’s easy to navigate, and it reminds me of appointments.”
“Microsoft Outlook: A Convenient Tool for Email and Time Management”
5.0
“What I like best about Microsoft Outlook is that it brings emails, calendar scheduling, meeting invitations, and reminders together in one place. It makes it easy to organize my daily tasks, manage appointments, and communicate professionally. The integration with Microsoft Teams”