Front
Reviews
Star rating
Rank in Shared Inbox
Pros and cons
Pros
- Ease of Use
- Team Collaboration
- Communication
- Features
- Email Management
- Collaboration
Cons
- Missing Features
- Email Issues
- Email Management
- Email Management Issues
- Email Communication Issues
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 48.4% |
| Mid-Market | 42.1% |
| Enterprise | 9.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 72 | 4.8 |
| 2025 Q1 | 37 | 4.6 |
| 2025 Q2 | 39 | 4.5 |
| 2025 Q3 | 60 | 4.5 |
| 2025 Q4 | 42 | 4.5 |
| 2026 Q1 | 35 | 4.5 |
| 2026 Q2 | 63 | 4.7 |
| 2026 Q3 | 18 | 4.6 |
Satisfaction ratings
What reviewers say
A Smarter Shared Inbox, Despite Frustrating Email Threading
“I find the snooze function useful for prioritizing my workload. I can snooze non-urgent emails so they leave my immediate view and pop back up at a specified time, which helps me focus on time-sensitive customer queries and get back to clients in a timely manner.”
Effortless Team Email, Though Advanced Features Take Time to Learn
“I like how user-friendly and streamlined Front’s interface is for daily message management. The layout feels clean, and I can sweep through a crowded inbox, organize messages into categories, and delegate tasks to colleagues without leaving the main screen.”
Intuitive Team Email with Powerful Collaboration and Read Receipts
“I use Front as my main workstation for email management, client tracking, and vendor communications. I like being able to tag or loop in teammates right on an email thread without creating extra email noise.”