Ameyo by Exotel Cloud Contact Center
Reviews
Star rating
Rank in Contact Center Knowledge Base
Pros and cons
Pros
- Ease of Use
- Features
- Simple
- Efficiency
- Interactions Management
- Reliability
Cons
- Limited Customization
- Learning Curve
- Slow Loading
- Difficult Setup
- Delays
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.9% |
| Mid-Market | 49.0% |
| Enterprise | 31.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 2 | 4.8 |
| 2025 Q4 | 4 | 4.7 |
| 2026 Q1 | 1 | — |
| 2026 Q2 | 1 | 3.5 |
Satisfaction ratings
What reviewers say
Great Call Connectivity and Advisor Dashboard, but Costly Customization
“I like the call connectivity and the agent dashboard for advisors. Both make it easier to stay connected on calls and manage day-to-day work from one place.”
Ameyo Makes Lead Distribution for Calling Easy
“Ameyo is good for distributing lead in software for calling it's good for my colleague who use this so happy”
Effortless Calling and Customer Support with Ameyo
“My team has been using the Ameyo by Exotel dialer for the past six months, averaging eight hours of work each day. The standout feature for us is the 'Queue' function, which has greatly increased the number of calls my agents are able to make. It also integrates seamlessly with m”