Knowlarity IVR
22
Reviews
4.1
Star rating
#65
Rank in Call Center Infrastructure (CCI)
Pros and cons
Pros
- Dashboard Usability
- Transfers
Cons
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
48
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.7% |
| Mid-Market | 40.9% |
| Enterprise | 36.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.5 |
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.3
Quality of Support8.8
Meets Requirements9.0
What reviewers say
Good tool for IVR calling management
4.5
“The dashboard of this tool is easy to understand, and you can also set the multiple extensions for your individual team.”
best Calle Center Support Platform
5.0
“The Clarity in the connection and auto-dialer was so smooth, User Friendly, Easily Integration with CRM tools”
Auto Campaign
4.5
“We can attempt thousands of users within seconds for any conversational/non-conversational marketing campaign. Without human interference, You can capture the VOC of the customers within short spam.”