Betterment at Work
712
Reviews
4.3
Star rating
#2
Rank in Financial Wellness
Pros and cons
Pros
- Ease of Use
- Customer Support
- User Interface
- Simple
- Setup Ease
- Payroll Integration
Cons
- Poor Customer Support
- Limited Customization
- Limited Investment Options
- Poor Reporting
- Payroll Issues
- Lack of Phone Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+3200.0%
54
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 69.2% |
| Mid-Market | 29.2% |
| Enterprise | 1.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 13 | 4.5 |
| 2025 Q1 | 118 | 4.4 |
| 2025 Q2 | 24 | 4.5 |
| 2025 Q3 | 171 | 4.5 |
| 2025 Q4 | 19 | 4.3 |
| 2026 Q1 | 11 | 4.4 |
| 2026 Q2 | 5 | 3.9 |
| 2026 Q3 | 165 | 4.3 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.6
Quality of Support8.2
Meets Requirements9.0
What reviewers say
Disappointing Plan Administration: No QuickBooks Payroll Integration and Poor Follow-Through
0.5
“At this point, I honestly haven't found many aspects of the platform that stand out positively. I had high expectations when we signed up, but ongoing issues with payroll integration, customer support, and plan administration have overshadowed any positives.”
Seamless Payroll Integration That Makes Benefits Self-Serve
4.0
“It's seamlessly integrated with our payroll system, reducing much of the admin and making the process self-serve for employees.”
Easy to Work With and Always Available Support
5.0
“They are so easy to work with and always available to answer questions.”