Human Interest
Reviews
Star rating
Rank in 401(k)
Pros and cons
Pros
- Easy Setup
- Ease of Use
- 401k Management
- Customer Support
- Simple
- Payroll Integration
Cons
- Poor Customer Support
- Difficulty Understanding
- Payroll Issues
- Poor Onboarding
- Email Issues
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.9% |
| Mid-Market | 16.8% |
| Enterprise | 0.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 111 | 4.4 |
| 2025 Q1 | 131 | 4.3 |
| 2025 Q2 | 136 | 4.5 |
| 2025 Q3 | 134 | 4.4 |
| 2025 Q4 | 267 | 4.3 |
| 2026 Q1 | 165 | 4.3 |
| 2026 Q2 | 196 | 4.5 |
| 2026 Q3 | 104 | 4.3 |
Satisfaction ratings
What reviewers say
Helpful Setup Team and Easy Maintenance with Gusto Integration
“The team was incredibly helpful in setting up the account. The Gusto integration makes maintenance very easy.”
Easy-to-Navigate Website with Helpful Email Reminders
“I appreciate the email reminders to submit my weekly journals, and the emails informing me my employee election changes. The website is also easy to navigate.”
Easy, Fast 401(k) Platform with Seamless Rippling Integration and Excellent Support
“I love that Human Interest integrates fully with Rippling. The platform is easy to navigate for both admins and users. Compared with other 401k vendors, Human Interest is a great value and more than competitive on pricing. It runs fast, and I’ve never experienced downtime. Suppor”