ADP Workforce Now
Reviews
Star rating
Rank in Healthcare HR
Pros and cons
Pros
- Ease of Use
- Helpful
- Payroll
- Customer Support
- Payroll Management
- Features
Cons
- Poor Customer Support
- Not User-Friendly
- Missing Features
- Limited Customization
- Not Intuitive
- Navigation Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.3% |
| Mid-Market | 63.9% |
| Enterprise | 19.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 18 | 4.6 |
| 2025 Q1 | 31 | 4.1 |
| 2025 Q2 | 208 | 4.5 |
| 2025 Q3 | 82 | 4.2 |
| 2025 Q4 | 65 | 4.1 |
| 2026 Q1 | 76 | 4.1 |
| 2026 Q2 | 296 | 4.2 |
| 2026 Q3 | 221 | 4.3 |
Satisfaction ratings
What reviewers say
Intuitive 401(k) Dashboard with Easy Updates and Clear Retirement Projections
“I really like that I’m able to see everything I need for my 401K in one place. I can update my contribution easily whenever I need to, and I can also pull up my statements quickly to review anything I’m looking for. Overall, it’s a very intuitive system. I also appreciate that it”
Easy Pay Statement Access and Benefits Review in ADP Workforce Now
“I can easily check my pay statements from current or past pay periods. The UI is also easy to navigate. I’m able to review my benefits as well, along with other employee discounts.”
Simple, Easy to Use, Accurate Reports in Just a Few Clicks
“The site is easy to use. Entering my information and then seeing an accurate report on the screen makes the whole process feel much less tedious. Logging the information is only a couple of clicks away, and nothing about it is complicated.”