SAP Concur
Reviews
Star rating
Rank in Expense Management
Pros and cons
Pros
- Ease of Use
- Expense Management
- Efficiency
- Easy Upload
- Customer Support
- Automation
Cons
- Not Intuitive
- Learning Curve
- Poor Interface Design
- Slow Loading
- Complexity
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.0% |
| Mid-Market | 36.2% |
| Enterprise | 54.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 52 | 4.3 |
| 2025 Q1 | 7 | 4.4 |
| 2025 Q2 | 26 | 3.9 |
| 2025 Q3 | 71 | 4.5 |
| 2025 Q4 | 153 | 4.2 |
| 2026 Q1 | 514 | 4.3 |
| 2026 Q2 | 191 | 4.1 |
| 2026 Q3 | 94 | 4.1 |
Satisfaction ratings
What reviewers say
Smooth, Easy Expense Claims with Smart Next-Step Recommendations
“Ease of usage to upload the bills for filing claim for expense reimbursement, and it allows the bills to be accumulated on the portal while the claim can be filed later to avoid losing the bills or finding it hard to file claim later at the end of the month”
User-Friendly Layout with Continuous Improvements in Concur
“The layout of the screen is most useful for users to navigate and work around the system. The constant improvement of the layout is a big plus so I can assure that our company is getting the most up to date’s version of concur.”
Hassle-Free Employee Reimbursements with Easy Banking Updates
“I like that we now have a 3rd party reimburse our employees instead of our company worrying about it. The employees are also able to view and update their banking information if needed.”