RUN Powered by ADP
Reviews
Star rating
Rank in Payroll
Pros and cons
Pros
- Ease of Use
- Customer Support
- Helpful
- Payroll
- Payroll Management
- Payroll Ease
Cons
- Poor Customer Support
- Payroll Issues
- Reporting Issues
- Expensive
- Long Waiting Time
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 94.0% |
| Mid-Market | 5.5% |
| Enterprise | 0.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 103 | 4.6 |
| 2025 Q1 | 128 | 4.5 |
| 2025 Q2 | 84 | 4.6 |
| 2025 Q3 | 140 | 4.5 |
| 2025 Q4 | 2,191 | 4.7 |
| 2026 Q1 | 958 | 4.6 |
| 2026 Q2 | 782 | 4.7 |
| 2026 Q3 | 605 | 4.6 |
Satisfaction ratings
What reviewers say
Effortless Payroll, Time-Saving Results, and Top-Notch Support
“I use RUN Powered by ADP for payroll, and it’s so easy to use and saves me so much time with our biweekly payroll. I just enter everyone and their hours, and ADP calculates everything for me. It’s quick and easy, and it helps me keep track of employees’ hours. The initial setup w”
Easy to Use, Flexible Payroll Software with Helpful Live Chat and Strong Reporting
“Very easy-to-use software and extremely flexible as well. The live chat is also really useful for solving day-to-day issues as they come up. The user interface is great too—everything is where it should be, which makes it simple to navigate. Reports are useful, especially detaile”
Easy-to-Use Portal and Smooth ConnectTeam Integration
“They've been very easy to work with since we switched. I like the portal/customer site. It's very easy to use. I also like the link with ConnectTeam. Our employees have been finding it very easy .”