Apptivo
Reviews
Star rating
Rank in Field Service Management
Pros and cons
Pros
- Customer Support
- Helpful
- Ease of Use
- Customization
- Customizability
- Customization Options
Cons
- Missing Features
- Learning Curve
- Limited Features
- Integration Issues
- Improvement Needed
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.1% |
| Mid-Market | 13.9% |
| Enterprise | 4.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.7 |
| 2025 Q1 | 4 | 4.7 |
| 2025 Q2 | 4 | 3.9 |
| 2025 Q3 | 3 | 5.0 |
| 2025 Q4 | 1 | 3.5 |
| 2026 Q1 | 2 | 4.0 |
| 2026 Q2 | 4 | 3.7 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
All-in-One, Highly Customizable Platform That Keeps Teams in Sync
“The all-in-one approach. Instead of juggling 5 different tools for CRM, projects, invoices, and support, Apptivo bundles it all into one platform. That means less switching between apps, data stays connected across sales and service, and it’s way easier to get the whole team on t”
Comprehensive CRM Tool with a Steep Learning Curve
“Apptivo is like an all-in-one platform, which streamlines our entire customer onboarding, management, and work orders, as well as our field service workflows. It gives us a holistic 360-degree view of customers in a single platform. Another great thing is that it offers a lot of ”
Affordable and Effective, But Needs Seamless Integration
“I find Apptivo to be cheap and effective, which I appreciate.”