G2 Vendor Directory

Conversational Interface Agents

31

Products

12.6K

Total reviews

4.5

Avg. rating

Salesforce Agentforce by Salesforce leads the Conversational Interface Agents category with a 4.3 rating from 1,696 reviews. It also has the strongest momentum in the category.

LLM citations

Monthly citations by AI answer engines for the top products in Conversational Interface Agents.

LLM citations · Conversational Interface Agents

Source: G2 review data

Key stats

Salesforce Agentforce

Salesforce Agentforce

Small Business

Category trends

How the Conversational Interface Agents market is moving, from G2 review and Grid data.

Which products are most adopted?
1
Salesforce Agentforce942 2
Microsoft Copilot378 3
IBM watsonx Orchestrate336 4
Close109 5
Fin95
Which products are reviewers switching to?
1
Haptik3 2
Automation Anywhere Aisera Solutions3 3
yellow.ai2 4
Fin2 5
Forethought AI Agents2
Which products do enterprises choose?
1
Salesforce Agentforce316 2
IBM watsonx Orchestrate148 3
Microsoft Copilot132 4
ServiceNow AI Agents45 5
ServiceNow EmployeeWorks35
Which products do mid-market buyers choose?
1
Salesforce Agentforce362 2
Microsoft Copilot111 3
IBM watsonx Orchestrate66 4
Fin37 5
Sierra30
Which products do small businesses choose?
1
Salesforce Agentforce180 2
Microsoft Copilot124 3
IBM watsonx Orchestrate120 4
Close79 5
Fin50

Fastest growing

Ranked by G2 Momentum score.

1

Salesforce Agentforce

by Salesforce · 1,696 reviews

4.3
2

Remote AI

by Remote · 626 reviews

4.6
3

Voiceflow

by Voiceflow · 115 reviews

4.5

All products

Ranked by G2 Grid position.

1

Salesforce Agentforce

by Salesforce · 1,696 reviews

4.3
2

Microsoft Copilot

by Microsoft · 442 reviews

4.4
3

IBM watsonx Orchestrate

by IBM · 393 reviews

4.4
4

Sierra

by Sierra · 131 reviews

4.5
5

Fin

by Fin · 3,941 reviews

4.5

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