Microsoft Copilot
Reviews
Star rating
Rank in Natural Language Generation (NLG)
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 34.9% |
| Mid-Market | 30.9% |
| Enterprise | 34.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 7 | 4.6 |
| 2025 Q1 | 6 | 4.3 |
| 2025 Q2 | 10 | 4.8 |
| 2025 Q3 | 12 | 4.8 |
| 2025 Q4 | 72 | 4.5 |
| 2026 Q1 | 68 | 4.4 |
| 2026 Q2 | 112 | 4.2 |
| 2026 Q3 | 70 | 4.2 |
Satisfaction ratings
What reviewers say
Helpful in a Microsoft Shop—Great for Policies, Needs Careful Prompting
“Where I work is a Microsoft "Shop", co-pilot works well to help resolve issues within the MS environment. It has the ability to manage some items when I login, it easily finds "things" when Microsoft makes changes to the environment and it's tools. Creating policy's based on our ”
Linked with Outlook, Great for Polishing Text and Answering Questions from Files
“It’s good at searching Outlook mail because we use Outlook and it’s linked together. I also tend to use it to edit my text and polish what I write. Sometimes I give it files and ask it to answer my questions based on those documents, and it does that very well. It makes my job ea”
Verbessert Geschäftskommunikation mit Stil
“Ich schätze die Funktion von Microsoft Copilot zur Umformulierung meiner Mails sehr, da es mir hilft, einen besseren "Ton" zu treffen. Besonders gefällt mir, dass mehrere Antwortmöglichkeiten vorgeschlagen werden, was meine Arbeit erleichtert.”