Automation Anywhere Aisera Solutions
Reviews
Star rating
Rank in AI IT Agents
Pros and cons
Pros
- Helpful
- Ease of Use
- Customer Support
- Automation
- Artificial Intelligence
- Customer Satisfaction
Cons
- Learning Curve
- Time-Consuming
- Complexity
- AI Limitations
- Steep Learning Curve
- Improvement Needed
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 13.7% |
| Mid-Market | 21.9% |
| Enterprise | 64.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 4.1 |
| 2025 Q1 | 14 | 4.3 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 13 | 4.4 |
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
User-Friendly and Easy to Adopt, with Great AI Features
“Use of LLM Models and integration of the same in Multi Agent Mode”
Robust and Smart AI Driven Support for Businesses, Despite the Complex Set up
“Aisera is a fruitful AI driven approach that foster automation in both generative and conversational AI, to manage customer interactions Aisera works great with popular solutions like Microsoft Teams, ServiceNow, among others The tool has a remarkable self service functionality”
Aisera Review after long usage
“I like how Aisera automates repetitive service desk requests across IT and HR. The AI can understand natural language pretty well and gives quick responses, which makes it easier for employees to get help without waiting on a support agent.”