G2 Vendor Directory

Google Workspace

by Google

48.3K

Reviews

4.6

Star rating

#1

Rank in Office Suites

Pros and cons

Pros

  • Ease of Use
  • Team Collaboration
  • Integrations
  • Features
  • Intuitive
  • Google Integration

Cons

  • Missing Features
  • Limited Features
  • Lacking Features
  • Internet Dependency
  • Limited Customization
  • Lack of Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Google Workspace.

Page views and citations · Google Workspace

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Google Workspace.

Key stats

-77.8%

73

Small Business

14

Adoption by company size

SegmentShare of reviews
Small Business46.4%
Mid-Market34.2%
Enterprise19.3%

Quarterly history

QuarterReviewsStar rating
2024 Q43224.7
2025 Q12014.6
2025 Q26514.7
2025 Q36284.6
2025 Q45434.6
2026 Q13834.5
2026 Q25994.6
2026 Q31334.6

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.4
Quality of Support8.8
Meets Requirements9.3

What reviewers say

Google Workspace: A Reliable All-in-One Solution for Productivity and Team Collaboration

4.5

“What I like best about Google Workspace is that it brings essential productivity and collaboration tools together in one place. Gmail, Google Drive, Docs, Sheets, Meet, and Calendar make it easy to manage emails, share files, work on documents, and coordinate with colleagues. Rea”

System Administrator

Great Gemini Summaries, but Gmail Threading Feels Unfamiliar After Outlook

3.5

“Gemini and the way it is able to read emails, docs and files linked to my account and come up with summary of data and reports.”

Procurement officer

Google Workspace Keeps Our Team Organized with Seamless Real-Time Collaboration

5.0

“I like how Google Workspace brings Gmail, Drive, Docs, Sheets, Calendar, and Meet together in one place. We use it to manage campaign activities, share content drafts, collaborate on documents, and coordinate meetings. Real-time editing, easy file sharing, and integrations make t”

Marketing Lead