G2 Vendor Directory

Wavity

#26 in IT Service Management (ITSM) Tools

San Jose, CA

1

Products on G2

37

Total reviews

4.9

Avg. star rating

  • Wavity Help and Service Desk ranks #26 in IT Service Management (ITSM) Tools.
  • Wavity's 1 product span 2 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 72.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Wavity's products.

Page views and citations · Wavity

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Wavity.

Key stats

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#26

2

Mid-Market

2016

80

San Jose, CA

Adoption by company size

SegmentShare of reviews
Small Business16.7%
Mid-Market72.2%
Enterprise11.1%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q134.8
2025 Q215.0
2025 Q325.0
2026 Q115.0
2026 Q315.0