Verint Voice of the Customer
Reviews
Star rating
Rank in Customer Success
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.0% |
| Mid-Market | 34.0% |
| Enterprise | 44.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 2.0 |
| 2026 Q3 | 7 | 4.6 |
Satisfaction ratings
What reviewers say
Verint Voice of the Customer Helps Us Understand Guest Feedback Across Properties
“Without taking any biased, my genuine review on the basis of my operation task I like about Verint Voice of the Customer is that helps me to understand what guest actually think about their experience. Where we manage properties across multiple cities, then our old and existing g”
Unified Customer Feedback Dashboard with Straightforward Setup and Helpful Support
“We use Verint Voice of the customer to collect customer feedback on both service and our products. The best part is that it brings feedback from different touch-points into one place, so we get a clearer picture of customer sentiment instead of scattered survey results. The unifi”
Verint’s Accent Support Is a Game-Changer for My Project
“The best feature of Verint, in my experience, is its accent support for clients, as it helps a lot with my project.”