G2 Vendor Directory

Prospect CRM

by The Access Group

97

Reviews

4.6

Star rating

#58

Rank in CRM

Pros and cons

Pros

  • Ease of Use
  • Feature Richness
  • Efficiency
  • Organization Efficiency
  • Easy Setup
  • Reporting

Cons

  • Integration Issues
  • Missing Features
  • Sales
  • Connectivity Issues
  • Feature Issues
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Prospect CRM.

Page views and citations · Prospect CRM

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Prospect CRM.

Key stats

-100.0%

82

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business79.2%
Mid-Market17.7%
Enterprise3.1%

Quarterly history

QuarterReviewsStar rating
2024 Q410.0
2025 Q135.0
2025 Q214.5
2025 Q314.5
2025 Q422.5
2026 Q114.5
2026 Q215.0

Satisfaction ratings

Ease of Use9.4
Ease of Setup8.7
Quality of Support9.3
Meets Requirements9.2

What reviewers say

Easy to Use and Perfect for Organizing Our Database

4.5

“easy to use, perfectly arranged my database so that we can access essaly”

Marketing exc

适合德语区市场的高效CRM解决方案

4.5

“我特别喜欢Prospect CRM的库存感知报价功能,它能实时对接我们的库存管理系统,只为有货产品精准报价,避免了无货报价的尴尬,这显著提高了我们在客户心目中的专业度。它的多系统无缝集成能力也令人印象深刻,能和我们常用的工具如Unleashed库存软件和Xero财务平台完美适配,数据传输几乎零延迟,大幅减少了人工差错和跨部门沟通成本。此外,我还欣赏它直观的可视化仪表盘与精准数据分析功能,使我们能够快速锁定高价值客户并制定有效的销售策略。Prospect CRM的界面设计简洁清晰,对于年龄稍大的团队成员来说非常友好,加上它出色的客户支持,使得新功能上的手变”

Verified reviewer

Always reliable would recommend it wholeheartedly!

4.5

“It takes the hard work out of generating reports and helps the department run as smoothly as possible.”

Telemarketer/Data Admin