Kaseya VSA
327
Reviews
4.0
Star rating
#24
Rank in Remote Monitoring & Management (RMM)
Pros and cons
Pros
- Ease of Use
- User Interface
- Automation
- Features
- Intuitive
- Task Automation
Cons
- Missing Features
- Slow Performance
- Connectivity Issues
- Remote Access Issues
- Connection Issues
- Update Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-75.0%
39
Small Business
16
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.5% |
| Mid-Market | 41.4% |
| Enterprise | 6.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.5 |
| 2025 Q1 | 12 | 4.7 |
| 2025 Q2 | 2 | 5.0 |
| 2026 Q2 | 4 | 1.9 |
| 2026 Q3 | 1 | 3.5 |
Satisfaction ratings
Ease of Use8.0
Ease of Setup7.6
Quality of Support7.8
Meets Requirements8.6
What reviewers say
Kaseya VSA: Efficient but Losing Edge
3.0
“I really appreciate how Kaseya VSA allows us to manage more endpoints with fewer technicians, driving efficiency. I like the efficiency it creates for our technicians. I also enjoy being able to interact with certain aspects of the machine, like the command shell or registry, wit”
Stay away, NinjaOne is so much stronger.
0.0
“Hmmm, it would function sometimes when you needed to use it.”
Love these guys!!!
5.0
“Products really rock! they work as expected and supported is phenomenal!”