SQM Group
#3 in Contact Center Quality Assurance1
Products on G2
379
Total reviews
4.5
Avg. star rating
- SQM CX Quality™ ranks #3 in Contact Center Quality Assurance.
- Reviews across SQM Group's portfolio grew 4.3% quarter-over-quarter.
- SQM Group's 1 product span 1 category on G2.
- Mid-Market is the largest segment among reviewers, at 52.5%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+4.3%
#3
1
Mid-Market
1996
81
Coeur d'Alene, US
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 8.1% |
| Mid-Market | 52.5% |
| Enterprise | 39.4% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 3 | 4.2 |
| 2025 Q1 | 12 | 4.4 |
| 2025 Q2 | 11 | 4.6 |
| 2025 Q3 | 5 | 5.0 |
| 2025 Q4 | 40 | 4.4 |
| 2026 Q1 | 55 | 4.5 |
| 2026 Q2 | 23 | 4.4 |
| 2026 Q3 | 24 | 4.2 |