LogMeIn Resolve
474
Reviews
4.3
Star rating
#15
Rank in Remote Monitoring & Management (RMM)
Pros and cons
Pros
- Ease of Use
- Remote Control
- Remote Access
- Remote Support
- Customer Support
- Features
Cons
- Remote Access Issues
- Expensive
- Slow Performance
- Technical Issues
- Connection Issues
- Pricing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-96.2%
55
Mid-Market
10
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 35.5% |
| Mid-Market | 43.1% |
| Enterprise | 21.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 3.3 |
| 2025 Q3 | 1 | 1.5 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 26 | 4.1 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.0
Quality of Support8.9
Meets Requirements9.1
What reviewers say
Easy, User-Friendly UI with Powerful 360° IT Management in One Console
5.0
“The UI is very easy and user-friendly; along with it, it has a 360-degree IT platform tool to manage everything from a single console.”
Easy to Use, Feature-Rich, and User-Friendly Interface
4.0
“Easy to use, with good features and a user-friendly interface.”
Efficient IT Management with a Few Security Hiccups
3.5
“I like that LogMeIn Resolve puts the most essential tools for IT admins front and center. It’s not just for remote access; it can help with a lot more. I also find it useful as an AI SCCM-like tool, since I can roll out updates, run batch updates across systems, and force restart”