G2 Vendor Directory

Amazon WorkSpaces

by Amazon Web Services (AWS)

110

Reviews

4.2

Star rating

#3

Rank in Desktop as a Service (DaaS)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Amazon WorkSpaces.

      Page views and citations · Amazon WorkSpaces

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Amazon WorkSpaces.

      Key stats

      -66.7%

      38

      Enterprise

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business22.2%
      Mid-Market38.0%
      Enterprise39.8%

      Quarterly history

      QuarterReviewsStar rating
      2024 Q415.0
      2025 Q31—
      2025 Q414.0
      2026 Q234.5
      2026 Q314.0

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup8.9
      Quality of Support8.4
      Meets Requirements8.8

      What reviewers say

      Secure, Scalable Remote Work with Amazon WorkSpaces

      5.0

      “Amazon WorkSpaces is that it provides secure, cloud-based virtual desktops that can be accessed from anywhere. It simplifies remote work by allowing users to access their applications and files from different devices while maintaining strong security and centralized management. I”

      Customer Onboarding & Support Executive

      stable and secure

      4.0

      “Amazon WorkSpaces provides a stable and secure virtual desktop environment that can be accessed from anywhere. I really like its reliability, smooth performance, and how easy it is to manage different user environments remotely.”

      Customer Support Excecutive

      A Reliable and Scalable Virtual Desktop Solution"

      5.0

      “What I like best about Amazon WorkSpaces is its seamless remote accessibility and consistent performance. It allows me to securely access a fully functional desktop from anywhere, which is extremely helpful for working across multiple locations or devices. The integration with AW”

      Customer support analyst