SAP Sales Cloud
Reviews
Star rating
Rank in Sales Analytics
Pros and cons
Pros
- Ease of Use
- Integrations
- Integration
- Lead Management
- Analytics
- Reporting
Cons
- Learning Curve
- Limited Customization
- Complexity
- Not Intuitive
- Expensive
- High Complexity
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.7% |
| Mid-Market | 35.7% |
| Enterprise | 44.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 35 | 4.3 |
| 2025 Q1 | 14 | 4.7 |
| 2025 Q2 | 25 | 4.6 |
| 2025 Q3 | 21 | 4.3 |
| 2025 Q4 | 45 | 4.3 |
| 2026 Q1 | 16 | 4.3 |
| 2026 Q2 | 20 | 4.2 |
| 2026 Q3 | 9 | 4.4 |
Satisfaction ratings
What reviewers say
Centralized Customer Insights That Streamline Sales Coordination
“I like the centralized customer information, easy access to sales activities, and real-time visibility of leads and opportunities. It helps streamline the sales process and improves coordination between sales teams.”
Sales Cloud Delivers Better Visibility and Easy Access to Objects
“Sales Cloud gives better view, easy access to lot of objects, easy to maintain and make changes compared to my previous App, which i worked on it before we moved”
User-Friendly CRM with Smooth Setup
“I really like that SAP Sales Cloud is user-friendly and not complicated to use, which I learned quickly. This ease of use helps me respond quickly and avoid missing follow-ups. The initial setup was very easy and smooth, with no hard technical troubles at all.”