Salesforce B2B Commerce
Reviews
Star rating
Rank in Mobile E-Commerce
Pros and cons
Pros
- Ease of Use
- B2B
- Integrations
- B2B Sales
- Features
- Easy Integrations
Cons
- Expensive
- Complex Setup
- Complexity
- Difficult Learning
- User Difficulty
- Development Challenges
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 30.2% |
| Mid-Market | 36.3% |
| Enterprise | 33.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 16 | 4.6 |
| 2025 Q1 | 2 | 4.5 |
| 2025 Q2 | 1 | 4.5 |
| 2025 Q3 | 6 | 4.5 |
| 2025 Q4 | 46 | 4.2 |
| 2026 Q1 | 5 | 4.7 |
| 2026 Q2 | 16 | 4.1 |
| 2026 Q3 | 69 | 3.9 |
Satisfaction ratings
What reviewers say
Quick Storefront Setup, But Complex Product Configuration Needs Cleanup
“It’s easy to configure storefronts, which makes it quick to get up and running.”
Native Salesforce Integration That Keeps Commerce in One System of Record
“Native Salesforce integration is the real win: account-based catalogs, contract pricing, and buyer groups use the same Accounts and Orders we already manage. Storefronts on Experience Cloud plus platform automation (Flows, sharing, reports) keep commerce from becoming a separate ”
Powerful B2B Storefront & CRM Integration, but Setup and Costs Can Be Challenging
“Users like best the ease of use for straightforward store management and deployment, combined with deep CRM integration that enables personalized, account-based buying experiences. They also value the strong customization options and out-of-the-box features like guided store setu”