Dynamics 365 Commerce
Reviews
Star rating
Rank in E-Commerce Platforms
Pros and cons
Pros
- Ease of Use
- E-commerce Services
- Product Management
- Easy Integration
- Scalability
- Reliability
Cons
- Expensive
- Learning Curve
- Complex Implementation
- Time-Consuming
- Slow Performance
- Small Business Challenges
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.9% |
| Mid-Market | 34.4% |
| Enterprise | 19.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 2 | 4.3 |
| 2025 Q3 | 5 | 4.1 |
| 2025 Q4 | 5 | 4.9 |
| 2026 Q1 | 2 | 4.3 |
| 2026 Q2 | 2 | 2.5 |
Satisfaction ratings
What reviewers say
User-friendly and versatile
“Aside from it is partnered or under Microsoft, Dynamics is user friendly and versatile in terms of project management and other application integration”
Unified In-Store and E-Commerce with Real-Time Insights
“One of the best things about this platform is the fact that it unifies in-store operations as well as e-commerce into one platform. This platform provides me with real time customer information and sales, this information makes the business more efficient”
Dynamics 365 Commerce: Connected, Reliable, and Great with Microsoft Tools
“What I like most about Dynamics 365 Commerce is how everything is connected in one place. It also works really well with other Microsoft tools, which makes day-to-day work easier. Once I got used to it, it helped me manage both online and in-store operations without constantly ju”