Salesforce Nonprofit Cloud
87
Reviews
4.1
Star rating
#1
Rank in Volunteer Management
Pros and cons
Pros
- Customizability
- Customization
- Features
- Fundraising Efficiency
- Data Storage
- Organization
Cons
- Poor Customer Support
- Learning Curve
- Expensive
- Confusing Terminology
- Difficult Learning
- Training Required
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
34
Small Business
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.1% |
| Mid-Market | 33.3% |
| Enterprise | 4.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q4 | 2 | 3.8 |
| 2026 Q1 | 2 | 3.5 |
Satisfaction ratings
Ease of Use7.7
Ease of Setup6.7
Quality of Support7.9
Meets Requirements8.3
What reviewers say
My Non Profit Cloud Product Experience
4.0
“Salesforce Nonprofit Cloud (NPC) is a powerful CRM platform designed specifically for nonprofits. Program management app have lot of features that can streamline programs, benefits types and disbursements and gift transactions. we can edit all features to the app depending on our”
Salesforce the best one
5.0
“Riesco a gestire perfettamente la mia attività e i miei clienti”
Simple and Intuitive
4.0
“The product allows it to be customised to your own liking. The workflows streamlines our business process, making it easier for our employees for time. It's working in it's own ecosystem, which helps improve business' operations.”