Volunteer Impact by Better Impact
Reviews
Star rating
Rank in Volunteer Management
Pros and cons
Pros
- Ease of Use
- Volunteer Management
- Features
- Customer Support
- Time-saving
- Reporting
Cons
- Difficult Learning
- Not User-Friendly
- Setup Difficulty
- Not Intuitive
- Lacking Features
- Scheduling Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 49.3% |
| Mid-Market | 37.9% |
| Enterprise | 12.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q2 | 59 | 4.5 |
| 2025 Q3 | 1 | 4.5 |
| 2025 Q4 | 4 | 4.8 |
| 2026 Q1 | 6 | 5.0 |
| 2026 Q2 | 2 | 4.5 |
Satisfaction ratings
What reviewers say
Better Impact Makes Volunteer Communication Easy—Scheduled Emails Are a Win
“What I like most about Better Impact is the different communication capabilities to reach out to our volunteers! Very happy with the newest addition to Better Impact, the scheduled emails! Use them all the time!”
User-Friendly for Volunteers with Top-Notch Customer Service
“It's user-friendly for volunteers who appreciate phone apps. Customer service is top notch. They also have user groups to learn more about how others in your sector are utilizing Better Impact”
Intuitive, Customisable Volunteer Tracking with Excellent Support
“What I like most about Volunteer Impact by Better Impact is how easy it is to use while still being fully customisable. The platform is intuitive, and whenever we’ve had questions, there’s always been someone available to help, which makes a huge difference. I especially value th”