Quiq
Reviews
Star rating
Rank in AI Customer Support Agents
Pros and cons
Pros
- Customer Support
- Ease of Use
- Helpful
- Artificial Intelligence
- Customer Satisfaction
- Features
Cons
- Delays
- Steep Learning Curve
- Usage Limitations
- Learning Curve
- Time-Consuming
- Delayed Response
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 31.1% |
| Mid-Market | 48.9% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.0 |
| 2026 Q1 | 14 | 4.9 |
Satisfaction ratings
What reviewers say
Continuously Expanding Features with Fast, Collaborative Support
“Continuous expansion of the feature portfolio; fast TAT on support; collaborative response to feature requests”
Impact-Based Prioritization and a Flexible, Ever-Improving System
“I like the prioritization from Quiq to tackle things from a level of impact perspective and the ability to continually improve their system to allow for fluidity.”
Seamless Omni-channel Support & Apple Messaging Integration
“Quiq has transformed our customer support by providing truly unified omnichannel messaging. The Apple Messages for Business integration allows us to meet our members on their preferred platform. The interface is intuitive, making it easy for our agents to manage conversations acr”