G2 Vendor Directory

AI Customer Support Agents

130

Products

85K

Total reviews

4.6

Avg. rating

Salesforce Agentforce by Salesforce leads the AI Customer Support Agents category with a 4.3 rating from 1,696 reviews. Retell AI has the strongest momentum in the category, up -99.8% quarter-over-quarter.

LLM citations

Monthly citations by AI answer engines for the top products in AI Customer Support Agents.

LLM citations · AI Customer Support Agents

Source: G2 review data

Key stats

Salesforce Agentforce

Retell AI

Small Business

Category trends

How the AI Customer Support Agents market is moving, from G2 review and Grid data.

Fastest growing

Ranked by G2 Momentum score.

All products

Ranked by G2 Grid position.

Showing 5 of 130