Oracle EBS CRM
252
Reviews
3.9
Star rating
#41
Rank in CRM
Pros and cons
Pros
- Integration
- Seamless Integration
- Efficiency
- Customer Management
- Customer Support
- Lead Management
Cons
- Learning Curve
- Limited Features
- Not User-Friendly
- High Complexity
- Expertise Required
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-93.3%
21
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.5% |
| Mid-Market | 31.1% |
| Enterprise | 45.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.5 |
| 2025 Q1 | 2 | 4.5 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 3 | 4.5 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 15 | 4.3 |
| 2026 Q3 | 1 | — |
Satisfaction ratings
Ease of Use8.3
Ease of Setup8.1
Quality of Support8.3
Meets Requirements8.7
What reviewers say
Unified Enterprise Data Access, but a Dated, Less Intuitive Interface
3.5
“Customer information, orders, contracts, service requests, invoices, and financial data can be accessed within a unified enterprise system”
Tiempos de llamada a revisión muy productivos
5.0
“Los tiempos entre la llamada y la revisión son muy productivos.”
Seamless Cross-Team Visibility from Sales to Billing
4.0
“When a salesperson enters a lead, that same customer record is visible to the credit department, the warehouse, and the billing team”