NetSuite
5,103
Reviews
4.1
Star rating
#1
Rank in Distribution ERP
Pros and cons
Pros
- Ease of Use
- Customizability
- Functionality
- Customization Options
- Customization
- Reporting
Cons
- Learning Curve
- Improvement Needed
- Missing Features
- Limited Customization
- Not User-Friendly
- Learning Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-50.8%
37
Mid-Market
17
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 31.5% |
| Mid-Market | 58.0% |
| Enterprise | 10.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 100 | 4.2 |
| 2025 Q1 | 169 | 4.1 |
| 2025 Q2 | 136 | 4.2 |
| 2025 Q3 | 163 | 4.4 |
| 2025 Q4 | 343 | 4.3 |
| 2026 Q1 | 197 | 4.1 |
| 2026 Q2 | 240 | 4.1 |
| 2026 Q3 | 118 | 4.3 |
Satisfaction ratings
Ease of Use7.9
Ease of Setup7.0
Quality of Support7.5
Meets Requirements8.4
What reviewers say
NetSuite Customization That Fits Our Business Perfectly
4.5
“The ability to customize NetSuite to work perfectly for my company. As an Admin I like the flexibility I have with the System.”
Easy-to-Use Interface That Handles Complex Transactions
4.5
“Easy user interface. Sophisticated enough to handle complicated transactions and operations”
Agile, All-in-One ERP That Covers Every Function
5.0
“Full company ERP that can cover every function. The AI Connector and defined data environment is incredibly agile.”