G2 Vendor Directory

Thunderbird

by Mozilla

340

Reviews

4.3

Star rating

#8

Rank in Email Management

Pros and cons

Pros

  • Functionality Features
  • Ease of Use
  • Inbox Management
  • Efficiency
  • Customer Support
  • Security

Cons

  • Difficult Setup
  • Missing Features
  • Sync Issues
  • Slow Loading
  • Bug Issues
  • Steep Learning Curve

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Thunderbird.

Page views and citations · Thunderbird

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Thunderbird.

Key stats

-100.0%

52

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business64.9%
Mid-Market24.5%
Enterprise10.6%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2025 Q115.0
2025 Q215.0
2025 Q345.0
2025 Q414.5
2026 Q114.0
2026 Q254.8

Satisfaction ratings

Ease of Use8.9
Ease of Setup9.0
Quality of Support8.2
Meets Requirements8.9

What reviewers say

Open-Source, Universal Email Client with Strong Community Support

5.0

“It is opensource, with lots of resources and forum support online. It is universal and can link to almost any email server. I especially like the Local Folders to store my excess emails.”

IT Manager

Easy Desktop Email Management Across All Accounts

4.0

“Ease of use. i can manage all of my email accounts very easily from desktop.”

Advertising Products Specialist

Facilidad de uso y privacidad con fácil configuración

5.0

“Facilidad de uso. Privacidad y configuración. Se integra muy fácil con cualquier correo, sea empresaria o comercial como Google o Outlook. Un software muy sencillo que consume pocos recurso en memoria como en almacenamiento. Lo mejor: TOTALMENTE GRATIS.”

Departamento de Infotecnología