Microsoft 365
Reviews
Star rating
Rank in Email Management
Pros and cons
Pros
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration
Cons
- Expensive
- Missing Features
- Learning Curve
- Limited Features
- Lacking Features
- Technical Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 34.6% |
| Mid-Market | 35.1% |
| Enterprise | 30.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 53 | 4.8 |
| 2025 Q1 | 25 | 4.8 |
| 2025 Q2 | 155 | 4.6 |
| 2025 Q3 | 144 | 4.7 |
| 2025 Q4 | 105 | 4.7 |
| 2026 Q1 | 111 | 4.5 |
| 2026 Q2 | 90 | 4.6 |
| 2026 Q3 | 39 | 4.5 |
Satisfaction ratings
What reviewers say
Easy, Efficient Microsoft 365 with Copilot—Though Image Generation Needs Work
“I like Microsoft 365's ease of use and efficiency. I found the setup very easy and extremely user friendly. I also value Copilot and how it integrates into Microsoft 365 apps like Excel and PowerPoint.”
Seamless Microsoft 365 Ecosystem That Makes Collaboration Effortless
“What I like best about Microsoft 365 is how seamlessly the apps work together. Using Outlook, Teams, OneDrive, and Office apps in one ecosystem makes collaboration and file sharing much easier. Real-time co-authoring in Word and Excel helps my team work more efficiently and reduc”
User-Friendly, Versatile, and Reliable Support
“It is very user-friendly, versatile, and compatible. The admin console is fairly easy to manage and administer, and it integrates well for both businesses and individuals. Pricing is competitive compared with others that offer similar solutions. It performs as expected, is easy t”