G2 Vendor Directory

HCL Notes

by HCL Technologies

188

Reviews

3.2

Star rating

#16

Rank in Email Client

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for HCL Notes.

      Page views and citations · HCL Notes

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from HCL Notes.

      Key stats

      -100.0%

      -15

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business21.2%
      Mid-Market21.2%
      Enterprise57.6%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q21—
      2026 Q115.0
      2026 Q214.0

      Satisfaction ratings

      Ease of Use7.0
      Ease of Setup7.6
      Quality of Support7.3
      Meets Requirements7.6

      What reviewers say

      Robust Collaboration Suite with Email, Calendars, and File Sharing

      4.0

      “It provides business collaboration functions such as email, calendars, to-do lists, contact management, discussion forums, file sharing, websites, instant messaging, blogs, document libraries, user directories, and custom applications.”

      ICT Specialist 2

      Reliable Hub for Keeping Emails and Apps Organized

      5.0

      “I like its reliability and how it keeps emails and applications organized in one place.”

      Technical Specialist Professional

      HCL Notes: Still Reliable for Legacy Workflows, But Lags in Modern UX

      4.0

      “HCL Notes (formerly IBM Notes/Lotus Notes) still shines when it comes to enterprise-level email, calendar, and database-driven collaboration. Its tight integration with Domino Server allows for advanced application development and secure messaging. The offline functionality is ro”

      Technical Specialist