QuickBooks Online
Reviews
Star rating
Rank in Order Management
Pros and cons
Pros
- Ease of Use
- Cloud-Based
- Integrations
- Easy Access
- Intuitive
- Invoice Management
Cons
- Missing Features
- Expensive
- Poor Customer Support
- High Fees
- Learning Curve
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.4% |
| Mid-Market | 14.6% |
| Enterprise | 3.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 54 | 4.2 |
| 2025 Q1 | 24 | 4.4 |
| 2025 Q2 | 33 | 4.1 |
| 2025 Q3 | 85 | 4.4 |
| 2025 Q4 | 85 | 4.2 |
| 2026 Q1 | 89 | 4.1 |
| 2026 Q2 | 142 | 4.1 |
| 2026 Q3 | 35 | 4.1 |
Satisfaction ratings
What reviewers say
Managing Client Payments, Invoices, and Customer Information
“What I like most about QuickBooks Online is having payroll, invoicing, client information, and bookkeeping all in one place. It makes our daily work easier, more efficient, and organized.”
Easy to Use on Any Platform
“easy to access from any platform and easy to use the program”
A Reliable and Efficient Accounting Solution for Small Busineness
“What I like best about QuickBooks Online is how easy it makes managing my company's finances in one place. I can track income and expenses, reconcile bank accounts, generate profit and loss statements and balance sheets, manage accounts receivable and payable, and prepare financi”