QuickBooks Desktop Pro
1,769
Reviews
4.3
Star rating
#15
Rank in Accounting
Pros and cons
Pros
- Ease of Use
- Comprehensive Features
- Accounting Management
- Reliability
- Simple
- Customizability
Cons
- Limited Features
- Missing Features
- Poor Customer Support
- Not Intuitive
- High Fees
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-76.9%
50
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 81.3% |
| Mid-Market | 15.2% |
| Enterprise | 3.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 3.2 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 2 | 4.5 |
| 2025 Q3 | 6 | 3.8 |
| 2025 Q4 | 9 | 4.3 |
| 2026 Q1 | 12 | 4.0 |
| 2026 Q2 | 13 | 4.1 |
| 2026 Q3 | 3 | 4.3 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.6
Quality of Support8.0
Meets Requirements9.0
What reviewers say
Easy Bookkeeping and Flexible Reports, but Lacks Batch Inventory Tools
4.0
“I find QuickBooks Desktop Pro easy to use and user friendly. I also like the reporting screen, which has different report templates that I can modify to fit my requirements.”
Strong Accounting Controls with a Reliable Audit Trail
5.0
“Strong control over accounting processes, with a reliable audit trail.”
Feature-Rich Accounting Suite, but Desktop Pro Could Be More User-Friendly
3.5
“It is a very complete software, it has everything a company needs to run the accounting department, from payroll, receipts tracking, sales tax, reporting, pretty much everything.”