Dynamics 365 Marketing
Reviews
Star rating
Rank in Marketing Analytics
Pros and cons
Pros
- Ease of Use
- Automation
- Integrations
- Time-Saving
- Analytics
- Email Marketing
Cons
- Slow Performance
- Learning Curve
- Complexity
- Editing Issues
- Not Intuitive
- Not User-Friendly
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 34.4% |
| Mid-Market | 43.6% |
| Enterprise | 22.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 3.5 |
| 2025 Q1 | 3 | 3.2 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 2 | 4.5 |
| 2025 Q4 | 4 | 4.8 |
| 2026 Q1 | 12 | 4.2 |
| 2026 Q2 | 7 | 3.9 |
| 2026 Q3 | 2 | 3.5 |
Satisfaction ratings
What reviewers say
Flexible Marketing Tools for Better Business Management
“I like how Dynamics 365 brings different business tools together in one place. It can help teams manage customer relationships, organize information, and keep track of daily activities more efficiently. The integration with other Microsoft products is also useful for businesses t”
Una plataforma completa para automatizar y analizar el marketing
“Lo que más me gusta de Dynamics 365 Marketing es su integración con el ecosistema de Microsoft y lo fácil que resulta gestionar clientes, campañas y automatizaciones desde una sola plataforma. Además, me permite centralizar la información y dar un mejor seguimiento a las activida”
Versatile Data, Needs Better Usability
“I appreciate having sales, services, and marketing data all in one place with Dynamics 365 Marketing. The fact that high organizations use it to manage massive contact lists is awesome, and that's why I trust it so much. The complex and accurate data it provides is really valuabl”