Magento Open Source
Reviews
Star rating
Rank in Omnichannel Commerce
Pros and cons
Pros
- Ease of Use
- Customization
- E-commerce Services
- Customizability
- Flexibility
- Customization Options
Cons
- Learning Curve
- Developer Dependency
- Expensive
- High Complexity
- Update Issues
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 65.3% |
| Mid-Market | 27.9% |
| Enterprise | 6.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 4 | 3.9 |
| 2025 Q3 | 8 | 3.4 |
| 2025 Q4 | 2 | 4.3 |
| 2026 Q1 | 7 | 3.1 |
| 2026 Q2 | 5 | 3.6 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Massive Extension Ecosystem Backed by an Active Community
“The massive ecosystem of third-party extensions and active community support means we rarely have to build complex features like custom payment gateways, ERP connectors, or CRM integrations entirely from scratch.”
Deep B2B Customization and Control, but Extensions Can Hurt Performance and Cost
“deeper customization of storefronts logic, checkout, and pricing, and backend workflows. Ui/UX is also very customizable. Better to work with B2B, more controle on hosting and Database. Less constraints on platform level rules.”
Best Open-Source eCommerce Platform—Payments, Shipping, and Analytics Ready
“It’s the best open-source eCommerce platform I’ve used for many of my clients. It has everything ready to go, from payments and shipping to analytics.”