G2 Vendor Directory

Maqsam

#9 in Speech Analytics

Al Rabie District, SA

1

Products on G2

108

Total reviews

4.7

Avg. star rating

  • Maqsam ranks #9 in Speech Analytics.
  • Reviews across Maqsam's portfolio declined 46.9% quarter-over-quarter.
  • Maqsam's 1 product span 6 categories on G2.
  • Small Business is the largest segment among reviewers, at 58.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Maqsam's products.

Page views and citations · Maqsam

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Ziwo

7 switched
2

Zoho

2 switched
3

Bevatel Account

1 switched
4

Genesys

1 switched
5

Twilio

1 switched

Losing to

Based on reviewers of other products who said they switched from Maqsam.

1

CloudTalk

2 switched
2

Bevatel Account

2 switched
3

Saas Labs

2 switched
4

Ziwo

1 switched
5

Conduit

1 switched

Key stats

-46.9%

#9

6

Small Business

2019

165

Al Rabie District, SA

Adoption by company size

SegmentShare of reviews
Small Business58.1%
Mid-Market38.1%
Enterprise3.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q414.5
2025 Q134.8
2025 Q235.0
2025 Q324.8
2025 Q464.9
2026 Q1124.6
2026 Q2324.8
2026 Q3174.7