G2 Vendor Directory

Lime Connect (formerly Userlike)

by Lime Connect

453

Reviews

4.4

Star rating

#40

Rank in WhatsApp Marketing

Pros and cons

Pros

  • Case Management
  • Easy Implementation
  • Easy Setup
  • Simple
  • Easy Integrations
  • Integrations

Cons

  • Expensive
  • UX Improvement

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Lime Connect (formerly Userlike).

Page views and citations · Lime Connect (formerly Userlike)

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Lime Connect (formerly Userlike).

Key stats

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58

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business79.9%
Mid-Market15.5%
Enterprise4.6%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use8.9
Ease of Setup8.9
Quality of Support8.8
Meets Requirements8.8

What reviewers say

AI Power and Ease of Use

4.0

“The UI is simple yet effective, it has many useful features and it is easy to implement it in our operations. I've not had the need to contact customer support yet, however I can see that the team is made of more than 40 people, so I'm sure that replies will not take long to arri”

User

I did research for my client that was building a new website and Userlike floated to the top.

5.0

“I was totally impressed with how quickly and efficiently I was up and running. Then I noticed how many features were available to me that I will want to use at some point in the future.”

Consultant

Excelente producto de comunicacion

5.0

“Facilita la interaccion con el usuario final y te permite tener mas cercania con el cliente”

Administrator