G2 Vendor Directory

Keywords Studios

#2 in Player Support Platforms

Dublin, County Dublin, Ireland

1

Products on G2

384

Total reviews

4.3

Avg. star rating

  • Helpshift ranks #2 in Player Support Platforms.
  • Keywords Studios's 1 product span 1 category on G2.
  • Mid-Market is the largest segment among reviewers, at 61.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Keywords Studios's products.

Page views and citations · Keywords Studios

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Zendesk

41 switched
2

Salesforce

3 switched
3

Freshworks

3 switched
4

Twingate Inc.

2 switched
5

Okta

2 switched

Losing to

Based on reviewers of other products who said they switched from Keywords Studios.

1

Atlassian

2 switched
2

UJET

2 switched
3

Salesforce

1 switched
4

Microsoft

1 switched
5

M800

1 switched

Key stats

—

#2

1

Mid-Market

1998

11,564

Dublin, County Dublin, Ireland

Adoption by company size

SegmentShare of reviews
Small Business21.9%
Mid-Market61.1%
Enterprise17.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q115.0
2025 Q313.5
2026 Q334.7